| Q. |
|
What does the Aon Student Protect Plan cost? |
|
| A. |
|
The plan costs $24.95 (inc GST and Stamp Duty) per student for each calendar year they attend an institute for learning which is an Australian school located within the Territorial Limits of the Commonwealth of Australia and provides enrolments of students from preparatory through to year twelve (12). |
|
| Q. |
|
Who can be covered by the plan? |
|
| A. |
|
Any child that is under 20 years of age that is a registered student of an educational institution that is an institute for learning which is an Australian school located within the territorial limits of the Commonwealth of Australia and provides enrolments of students from early learning centres, pre school, kindergartens and preparatory right through until year twelve (12). |
|
| Q. |
|
Who can arrange and/or pay for the cover? |
|
| A. |
|
Cover under the plan can be arranged by any person who has an interest in protecting the child(ren) against an accident. This could be a grandparent, uncle, aunt and of course a parent, stepparent and/or legal guardian. |
|
| Q. |
|
How do I purchase the cover? |
|
| A. |
|
To keep the plan at the low price of $24.95 per student, you can only purchase this insurance cover on-line at www.studentprotect.aon.com.au. You will need to pay by credit card and will have to enter your details when you apply. |
|
| Q. |
|
How do I know my Child is covered? |
|
| A. |
|
You will have to complete the on-line application and submit it to the insurer. The insurer will send electronic confirmation when it has accepted your application confirming your purchase. It will contain your own allocated certificate number. You should print this email confirmation and keep it as a record of your purchase.
Please note that if you or we cancel cover by giving written notice or choose not to renew the policy or your child reaches 20 years of age or is no longer a registered student at an approved educational institution they will not be covered.
|
|
| Q. |
|
How will my cover be renewed after the initial twelve (12) months has expired? |
|
| A. |
|
Your policy once issued is due for renewal one year from its commencement date and subsequent anniversaries of that date. Unless we tell you we won't be renewing before the expiry date we will automatically renew your policy and continue to debit your credit card to ensure continuous cover for your children. You can cancel the policy at any time or advise us if you do not want to renew. |
|
| Q. |
|
How will a claim be administered? |
|
| A. |
|
Simple to complete claim forms together with Medical Practitioner statements are provided in PDF format on this web site. It’s as easy as printing the forms and forwarding them to ACE Insurance Limited, GPO Box 4907, Sydney, NSW, 2001. |
|
| Q. |
|
Who are Aon? |
|
| A. |
|
Aon Risk Services Australia Limited ABN 17000 434 720, AFSL No 241141 (Aon) is a leading provider of broking and consulting services for risk management and insurance transactions. It is part of the Aon Group of Companies which is a global leader in the design and provision of risk management services and products including reinsurance, employee benefits and superannuation. Visit the home page for details.
Aon's Student Protect Program has been developed by Aon by its dedicated Australian national education practice. This practice has grown over the past 20 years to service the insurance and risk management needs of hundreds of schools and educational institutions.
Aon promotes, distributes and arranges this insurance product on ACE Insurance Limited’s ABN 23 001 642 020, AFSL No 239687 (ACE) behalf. In distributing and arranging this product, Aon acts under its own Australian Financial Services Licence.
|
|
| Q. |
|
Who is ACE Insurance Limited? |
|
| A. |
|
ACE Insurance Limited ABN 23 001 642 020 AFSL 239687 (ACE) is the insurer of the Aon Student Protect insurance product. It is an insurer authorised to carry on insurance business in Australia under the Insurance Act 1973 (Cth) and is regulated by the Australian Prudential Regulatory Authority. ACE is a member of the Ace Group of Companies which, as at 31 December 2004, had worldwide assets of US$56 billion and an A+ rating (Standard and Poor’s). The ACE Group is one of the world's leading providers of insurance products and operates in over 50 countries.
|
|
| Q. |
|
I am out of pocket after submitting my claim for medical expenses to Medicare and my private health fund. Does Student Protect provide cover for any ‘gaps’ between my private health insurance and/or any Medicare benefit? |
|
| A. |
|
ACE is not a registered health fund in Australia and therefore prohibited by legislation from providing cover for certain medical expenses incurred within Australia. Under the Non-Medicare Medical Expenses section of the policy, ACE can pay certain expenses (incurred by students) that are not subject to any and/or part of a Medicare rebate, whether that entitlement to a rebate is claimed or not. See the definition of "Non Medicare Medical Expenses" in the Product Disclosure Statement and Policy Wording for full details of the other conditions which apply to this benefit. We will confirm where any such expenses are covered when you make a claim. However, any medical expenses incurred in Australia that do not have a Medicare component can be submitted to ACE for consideration. |